1. Social networks and you. Which is best?

    One of the most prevalent aspects of modern technology is social media. Many companies and people have adapted it as a part of daily life, some going so far as to rely on it as their main form of communication. There’s no doubt as to the benefits of being on...
  2. 4 benefits of social customer service

    Customer service is one of the most integral parts of the company-client relationship and possibly the only part where a company interacts with customers at all points in the relationship. The modern customer’s becoming technologically adept, and is starting to prefer to interact with companies through social media. As such,...
  3. Social Media = Friend Not Foe

    There’s no doubt in the value of using social media to build your brand. But opinions differ in the use of social media by employees. It seems that companies are polarized in the issue, but are being slowly awakened to the fact that allowing employees to access social media at...
  4. How to Get Your Business Socialized

    Social media has really become a major way for businesses to get their name out and gain exposure to the many different people on the Internet, build their brand and find new customers. With the large numbers of people currently using the Internet, it makes sense for businesses to have...

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