1. Tips for Picking the Right Smartphone

    For many people, smartphones have become essential tools in conducting not only personal communications, but also for business purposes as well. However, the rise in smartphone use has also increased the number of models released into the market, which can confuse would-be buyers. A few pointers are in order to help put things into perspective. For many people these days, smartphones have become more of a necessity than a luxury. Being able to stay in touch through constant access to the internet and the thousands of mobile smartphone applications available has made smartphones an indispensable tool. But with the boom in smartphone use, there also comes a conundrum for many: Which smartphone should I get? With so many choices out there, it’s becoming difficult and confusing to pick the right one. Here are a few quick and simple tips that you might find useful when canvassing the market: 1. Know what you want. What do you need a smartphone for? Each handset has its own strengths and weaknesses. There are smartphones that integrate email and web browsing and put more focus on multimedia such as audio and video – while there are other no-frills, no-nonsense models that trim features down to those that are the most basic and essential. 2. Consider your carrier. Carriers are important because there are some smartphones that are only available with certain carriers, or carriers that limit certain features of a particular smartphone. You do have the option of getting an unlocked phone (meaning the device does not come with carrier requirements), but this has its own set of pros and cons that you have to weigh as well. 3. Get a feel for your choices. Nothing beats actual experience, so visit local stores to get the physical feel of each phone. Is the keypad big (or small) enough for you? Is the device too thick or too thin? Do you like the user interface or is it too complicated for you? These are just some of the questions that you can answer once you get an idea of how it actually feels to use them yourself. 4. User feedback is important. Talk not only to sales people but also to other people you know. Your friends and acquaintances have actual experience with various smartphones, so ask them what concerns and issues they have with their particular models. If you have additional inquiries about how you can better use your smartphone for your business, please give us a call and we’ll be happy to assist you.
  2. Is Spending Extra for Smartphone Protection a Smart Move?

    Smartphones benefit companies because they improve productivity. Providing protective cases to employees with Smartphones reduces liability to replace damaged devices. Many businesses all over the world issue Smartphones to their employees. While they can seem expensive for many small to medium-sized business owners, with the greater amount of work done at a faster pace, Smartphones are an ideal business solution. However, since Smartphones are lightweight and portable they are carried around everywhere, making them very prone to accidental drops. Despite the advances in technology, some Smartphones are more prone to damage than others. Touchscreens are generally more susceptible to damage because they usually don’t have an extra layer of plastic on their screens. And when these devices are damaged, not only do you incur the cost of repair or replacement, you also risk losing valuable data that’s stored in them. So, should you spend more to protect your employees’ Smartphones? Some people think it depends on your industry. According to Tim Doherty, research analyst for small to mid-sized business markets at research firm IDC, most blue-collar employees should be provided with protective cases for their Smartphones since their work environments are more likely to be physical in nature. Equipping these employees with cases like the OtterBox or rugged devices such as those being offered by Motorola is a good move. Meanwhile, according to Doherty, white-collar employees using Smartphones only have “a moderate risk of drop or damage” because they usually put their devices inside their bags or pockets. Still, providing these employees with “a basic rubberized case makes a lot of sense,” adds Doherty. He also adds that providing cases lessens “the company’s liability to replace damaged devices.” Some analysts think, however, that cases citing damaged Smartphones due to accidental drops have been exaggerated. Analyst and Partner Michael Gartenberg of Altimeter Group believes that cases can protect and personalize your Smartphone, but he does not agree that these cases are essential accessories. Gartenberg claims that, “Most phones are rugged enough to handle the usual bumps and abrasions of everyday life and most screens are quite scratch resistant.” He adds that normal maintenance will ensure that most Smartphones work well. In addition, Gartenberg believes that if users are aware that their Smartphones have additional protection, they may tend to be less careful when using their devices. Still, Tim Bajarin, President of Creative Strategies, a firm that provides industry analysis for the technology sector, believes that a Smartphone case “isn’t much of an investment . . . yet it can go a long way.” As Bajarin says, we should treat these cases as insurance. With just a little extra expense, you not only protect a $200 to $300 Smartphone, you may also save your business from a loss of thousands of dollars worth of data stored in a single device.
  3. Lost your Smartphone? Erase Its Data and Track It Down

    As businesses and business people store more and more important information in their smartphones, the smart thing to do is to have a plan in place in case you lose it - having your smartphone’s data in the wrong hands can be a potential nightmare. A few years ago, mobile phones were basically just a status symbol, a luxury people could do without. But today, they’ve become more than mere tools that make communication easier, and it’s almost unheard of to not have a one. They’re so common that it’s now considered a necessity, and many people cannot leave home without it. Mobile phones have also evolved through the years to cater to the needs of their users, offering a bevy of features from digital camera integration to music and video playback and a lot more. Naturally, these features also extend to those who would like a more mobile approach to business - hence the smartphone. So to lose a smartphone these days means a lot more than just losing the hardware and “fun stuff” - it can spell a potentially dangerous threat to your business if the wrong person with the right skills picks it up. Fortunately, technology also offers a way to counter lost smartphone incidents. Security experts recommend that businesses install smartphone applications that are capable of wiping your smartphone’s data, as well as triangulating your smartphone’s location. “Most consumers could probably care less about this, but it’s incredibly important for businesses to have a remote wipe feature in place for its employees’ phones,” says Ken Dulaney, vice president for mobile computing of Gartner, a research and consulting firm based in Stamford, Connecticut. Through these applications, a small packet of data is sent to your smartphone that is designed to delete all the information and data inside, and through GPS and / or cellular triangulation, direct you to its location. This makes it possible to protect your data and possibly get your phone back at the same time. Regardless of the handset (and the corresponding OS) you are using, there are different apps that will do the job - so if you are looking to secure your business smartphones, please don’t hesitate to contact us so we can draw up a customized mobile security policy for you.


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