Because of technology, everyone – including small businesses - can now benefit from VoIP. The same network that handles the flow of data such as web access and email can also accommodate voice as well. A few years ago, Voice-over-IP (VoIP), or Internet telephony, was touted as the next big wave in technology. For many businesses - especially geographically distributed ones - VoIP provides a way to dramatically reduce the cost of communications and maximize investments already made in their network infrastructure. In addition to saving money and using resources more efficiently, VoIP lets employees be more productive and efficient by giving them the ability to receive and make calls anywhere with a data connection. VoIP also reduces the complexity associated with managing multiple networks and devices for communication. Companies can set up their office network so that each employee can use a single device, such as a computer or a smart phone, to handle everything from email, chat, messages, fax, and more. Finally, VoIP enables real-time collaboration when used with video conferencing and screen sharing applications. All this used to come with a big price tag, but that’s no longer the case. With the great strides made in technology the last few years, VoIP is now easily within reach for many businesses - large or small. The range of choices include free, downloadable software that allows users to make free calls over the Internet from PCs or mobile devices, as well as services that can be used and accessed from your web browser, your favorite email service or software, and even old-school analog phones as well! VoIP is certainly a technology that has come of age. It’s cheap, ubiquitous, and easy to use, and all businesses would do well to add VoIP to their toolset for substantial cost savings and greatly improved efficiency and productivity. Looking for some guidance in adding VoIP to your toolset? Give us a call - we have answers!